Privacy Policy

Last Updated: January 2025

Speedway Trash & Hauling (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

Information We Collect

We collect information you provide directly to us:

• Contact Information: Name, phone number, email address, and service address
• Service Details: Information about the junk removal or trash pickup services you request
• Payment Information: Payment method details when you pay for our services

We may automatically collect:

• Website Usage Data: IP address, browser type, pages visited, and time spent on our site
• Device Information: Mobile device type and operating system when you contact us via text

How We Use Your Information

We use your information to:

• Provide junk removal and trash pickup services
• Schedule appointments and send service reminders
• Process payments
• Respond to your questions and customer service requests
• Send service updates and promotional offers (you can opt out anytime)
• Improve our website and services

How We Share Your Information

We do not sell your personal information.

We may share your information with:

• Service Providers: Payment processors, scheduling software, and email service providers who help us operate our business
• Legal Requirements: When required by law, court order, or to protect our legal rights

Your Privacy Choices

You have the right to:

• Access Your Information: Request a copy of the personal information we have about you
• Correct Your Information: Update or correct inaccurate information
• Delete Your Information: Request deletion of your personal information (some information may be retained for legal or business purposes)
• Opt Out of Marketing: Unsubscribe from promotional emails or texts at any time

How We Protect Your Information

We use reasonable security measures to protect your information from unauthorized access, including:

• Secure data transmission (SSL/TLS encryption)
• Limited access to personal information by employees
• Secure payment processing through trusted third parties

However, no internet transmission is 100% secure. We cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve user experience

You can disable cookies in your browser settings, but some website features may not work properly.

Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Last Updated” date at the top of this page.

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